Content Takedown Policy | huggable.ai - Chat with AI Characters
huggable.ai

Content Takedown and Removal

Last Updated 11 May 2024

Welcome to huggable.ai ("we", "us", "our", "Service", "Webiste", "App", "Platform"), owned and operated by Jan Skwarczek huggable.ai — Andersa 35 00-159 Warsaw, Poland.

At huggable, we are committed to maintaining a safe and respectful platform. This policy outlines the procedures we follow for content removal and takedown requests to ensure compliance with our community standards and legal obligations.

Procedure for Content Removal

Identification of Violations: Content that violates our guidelines, including prohibited NSFL content, copyright infringements, or any other violations of our terms of service, is subject to removal. We rely on both automated systems and external reports to identify potentially harmful or infringing content.

User Reporting System: Users can report inappropriate or harmful content by contacting us at team@huggable.ai. We encourage our community to report any content that they believe violates our policies.

Review Process: Upon receiving a report, our moderation team will review the content in question to determine if it violates our policies. This review process is conducted promptly to minimize harm to the community.

Action Taken: If content is found to violate our policies, it will be removed from the platform. If content was user-generated, depending on the severity of the violation, additional actions may include warnings, temporary suspensions, or permanent account termination.

Appeals Process: Users who have their content removed or accounts suspended may appeal the decision. To initiate an appeal, the user must contact our support team within 30 days. The appeal will be reviewed by a different member of the moderation team to ensure an unbiased evaluation.

Our platform utilizes advanced monitoring tools and community reporting systems to identify and manage NSFL content. Users are encouraged to report any content they believe violates these guidelines. Upon receiving a report, our team will promptly review the content and take necessary actions, which may include removing the content and suspending or terminating the user's account.

Users must ensure that their contributions to huggable do not include prohibited content. It is each user's responsibility to understand and adhere to these guidelines to help maintain a respectful and safe online community.

If content is removed or an account is suspended, users have the opportunity to request a review of the decision. Our appeals process is designed to ensure fairness and consider the context of the reported content. Users can initiate an appeal by contacting our support team, providing them an opportunity to present their case for reconsideration.

By signing up on huggable, users agree to comply with this Prohibited Content Policy and contribute to a positive and safe environment. We appreciate the cooperation of all users in upholding these standards and helping us maintain a respectful platform.

Takedown Requests for Copyrighted Material

Submitting a Takedown Notice: Copyright owners who believe their work has been uploaded without permission can submit a takedown notice under the Digital Millennium Copyright Act (DMCA) or equivalent local laws. The notice must include:

A physical or electronic signature of the copyright owner or their authorized agent.

Identification of the copyrighted work claimed to have been infringed.

Identification of the material that is claimed to be infringing and information sufficient to locate the material.

Contact information of the complainant, such as an address, telephone number, and an email address.

A statement that the complainant believes in good faith that the use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.

A statement that the information in the notification is accurate, and under penalty of perjury, that the complainant is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

Response to Takedown Notice:

Upon receipt of a valid takedown notice, the identified material will be removed from the platform. If content was user generated, we will notify the user who posted the material about the takedown notice and the actions taken.

We take the integrity of its content and the rights of all users and copyright owners seriously. We are dedicated to swift and fair handling of all content removal and takedown requests to protect the interests of our users and comply with legal standards.